Head of Supported Living Services - ENS Health & Social Care

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Job Ref: KB
Job Type: Permanent
Location: Greater London
Salary: £55,000 pa

Job Description

Are you an experienced Supported Living Manager seeking a new challenge?

Long established and highly reputable health and social care organisation are recruiting for a Head of Supported Living, Learning Disabilities & Mental health, for their services based in East London and Essex. You will need to reside in East London/Essex so located close to the services. As Head of Supported Living Services you will report to the Director of Learning Disability Services, being responsible for Supported Living Managers, senior support workers, and operational staff

Role purpose

The Head of Supported Living provides strategic and operational leadership for all supported living services within the organisation. The postholder is successfully registered as the Registered Manager for Domiciliary Care, ensuring full regulatory compliance and high standards of service delivery.

They are responsible for supervising Supported Living Managers, promoting person-centred care, implementing governance processes, leading on Active Support and Positive Behaviour Support, producing reports for senior management and the Board, and deputising for the Director of Learning Disabilities & Mental Health in their absence.

Supervise Supported Living Managers, providing guidance, support, and professional development to ensure consistent, high-quality service delivery.

Act as Registered Manager for Domiciliary Care, ensuring compliance with CQC regulations and contractual obligations.

Lead on Active Support and Positive Behaviour Support, promoting person-centred approaches across all services.

Monitor governance compliance, including policies, procedures, audits, and reporting frameworks.

Oversee recruitment, retention, and development of staff to maintain a competent and motivated workforce.

Conduct regular service visits, reviewing care provision, governance, and staff performance, and implement improvements where necessary.

Provide leadership and guidance on safeguarding matters, liaising with the Director of Learning disabilities and the CEO on relevant alerts.

Deputise for the Director of Learning Disabilities & Mental Health (LDMH) in their absence, ensuring continuity of strategic and operational leadership.

Experience, Qualifications and Specific Knowledge

Successfully registered as a CQC Registered Manager for domiciliary care services.
Proven leadership experience in supported living, domiciliary care, or related social care services.
Strong experience supervising and developing managers and multi-disciplinary teams.
In-depth knowledge of regulatory and legislative requirements, including CQC standards and best practice in social care.
Expertise in Active Support and Positive Behaviour Support methodologies.
Strong leadership and motivational skills, with the ability to drive high standards and consistent performance.
Experience in operational management, governance, and managing change in complex care environments.
Ability to deputise effectively for senior management, including the Director of LDMH.
Excellent communication, negotiation, and reporting skills.
Competence in budget management, administrative duties, and report writing.

Salary £55,000 per annum plus benefits.

For further information apply today or contact Kim Baker, ENS Recruitment Westcliff. #PERMSOUTH

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What people are saying about ENS

I feel I would like to give a positive review on working for ENS in any care capacity. I joined at the start of December 2015 and have been offered enough work to fit around my own needs and other commitments. The work has been varied and I received good information prior to the visit. The excellent dedicated back office support staff and they clearly understand their clients’ needs which are aligned to the qualities of the Support Workers, this helps builds the relationship.

While there is a need for help at short notice to meet the company needs I have been further impressed to have good notice of most of the work intended. My role has been largely Community Support but I have worked with our Residential team and clearly there is plentiful work again with helpful support.

In my dealings with the company I have found the ENS team to be helpful and approachable and need to reiterate how impressed I have been. Thank you to all involved.

Graeme

A big thank you to you and all of the booking team that have put up with me over the months and helped me get an amazing full time job, Thank you :)

Maria Meddle (ENS Senior Recruitment & Compliance Officer), I would like to use this opportunity to say a big thank you for taking your good time in dealing with my application. Thank you Maria once again for helping me get out of unemployment, I sincerely appreciate all the effort and support you gave me during this period.