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Job Description

We are recruiting for an experienced Care Quality & Compliance Officer to work 3 days per week for a small group of 5 care homes that are based in Berkshire, Hertfordshire, West Sussex and Cambridgeshire - so you will need to reside in the Home Counties.

We are recruiting for an experienced Care Quality & Compliance Officer to work 3 days per week for a small group of 5 care homes that are based in Berkshire, Hertfordshire, West Sussex and Cambridgeshire - so you will need to reside in the Home Counties. The Care Quality & Compliance Officer will travel to these homes so you will need a full driving licence/car. As Care Quality & Compliance Officer you will have experience in a similar role being responsible for the compliance/quality in residential elderly/dementia care.

The main purpose of the role is to ensure the highest standard of care quality is achieved. You will be responsible for ensuring compliance with the requirements of the CQC, local authorities and internal policies and procedures whilst reviewing and monitoring their quality assurance systems in order to maintain and continuously improve care quality and service delivery.

RESPONSIBILITIES AND DUTIES

1. To review policies and procedures to ensure they are compliant with current practices, legislation and the requirements of the regulatory bodies. 
2. To review and complete compliance audits on a regular basis to ensure all files are maintained and up to date including care files, medication and health & safety records, making recommendations where appropriate, and communicating findings to the home managers and operations manager.
3. To ensure Health & Safety legislation is adhered to at all times. 
4. To provide advice and guidance to managers on quality assurance systems and procedures. 
5. To collaborate with home managers and senior managers to create a culture of compliance and continuous improvement.
6. To investigate irregularities and non-compliance issues, highlighting areas or concern.
7. To communicate effectively with the senior management team and home managers, building positive relationships. 
8. To maintain confidentiality and discretion at all times.
9. To be aware of company policies and procedures.
10. To undertake appropriate training as required.

ESSENTIAL QUALIFICATIONS AND EXPERIENCE

• Experience in care related services.
• Quality assurance experience.
• Excellent report writing and presentation skills.
• Knowledge of the health & social care sector.
• Knowledge of legal requirements in health & social care.

PERSONAL ATTRIBUTES

• Reliable and honest.
• High Professional standards 
• Ability to work to deadlines.
• Meticulous attention to detail.
• Excellent communicator.
• Must be able to work well in a team and alone.
• Sound organisational and administrative skills
• Must be able to drive to meet the travel requirements of the post.

For further information and full job description apply today

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What people are saying about ENS

I feel I would like to give a positive review on working for ENS in any care capacity. I joined at the start of December 2015 and have been offered enough work to fit around my own needs and other commitments. The work has been varied and I received good information prior to the visit. The excellent dedicated back office support staff and they clearly understand their clients’ needs which are aligned to the qualities of the Support Workers, this helps builds the relationship.

While there is a need for help at short notice to meet the company needs I have been further impressed to have good notice of most of the work intended. My role has been largely Community Support but I have worked with our Residential team and clearly there is plentiful work again with helpful support.

In my dealings with the company I have found the ENS team to be helpful and approachable and need to reiterate how impressed I have been. Thank you to all involved.

Graeme

A big thank you to you and all of the booking team that have put up with me over the months and helped me get an amazing full time job, Thank you :)

RD

Maria Meddle (ENS Senior Recruitment & Compliance Officer), I would like to use this opportunity to say a big thank you for taking your good time in dealing with my application. Thank you Maria once again for helping me get out of unemployment, I sincerely appreciate all the effort and support you gave me during this period.

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