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Job Description

Locality Manager required for mental health and learning disability services based in Essex and London.

Our client are a leading health and social care organisation with services for learning disabilities, mental health and elderly.  They are currently recruiting a Locality Manager to cover their residential services in London. This is a remote role with weekly visits to their  4 services in Dagenham (RM10), and services in SW1, SE10, SE23 London.  The Locality Manager will be responsible for leading a portfolio of services for customers who reside within their Learning Disability and Mental Health services.

The post will provide vision, professional leadership, management and direction for their allocated services, with their allocated Deputy Locality Manager, they will be responsible for driving continuous improvement and innovation through their staff teams to ensure services provide safe, quality, person centred services.

Person Specification
Experience, Qualifications and Specific Knowledge

  • Previous service manager, registered manager or deputy manager level experience of managing staff, groups of services and developing excellent relationships with local authorities and maintaining high standards of compliance with Care Quality Commission regulated standards
  • Professional qualification or relevant workplace experience
  • Confident communicator with excellent presentation and interpersonal skills
  • Ability to manage a full and varied workload effectively to meet deadlines with the ability to work well under pressure.
  • A customer driven problem solver who can identify solutions and instigate appropriate action and support staff teams promptly.
  • Strong analytical skills and is committed to continuous improvement

You must have driving licence and access to a vehicle for business use


  • Operate and implement robust processes to ensure consistency and safety are assured for all allocated services in accordance the company values.
  • Provide strong and effective commercial and financial leadership and insight, ensuring budgets are met, to support the Regional Manager to sustain continued investment in the services, and to help them drive growth along with other senior colleagues.
  • To support the Regional Manager to identify and engage with opportunities for improving performance of our current and future services
  • Support their Team Leaders and deputy managers to deliver learning disability and mental health services across several localities in the most effective way. Ensuring quality of service delivery, value for money, competitive advantage and retention 
  • Develop effective relationships, at all levels across all relevant stakeholders including local authorities, professionals, regulators, customers and families, and other stakeholders.
  • Leading and supporting with staff related processes including investigations and hearings.
  • To prepare and present reports to the Regional Manager and Director of Care and Support.
  • Participate in on call on a rota and occasionally work unsocial hours.

Working a 37.5 hour week. Salary £43,000 including an attractive range of company benefits.

For full job details and further information, apply today or contact Kim Baker at ENS Recruitment, Westcliff on Sea, Essex.

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What people are saying about ENS

I feel I would like to give a positive review on working for ENS in any care capacity. I joined at the start of December 2015 and have been offered enough work to fit around my own needs and other commitments. The work has been varied and I received good information prior to the visit. The excellent dedicated back office support staff and they clearly understand their clients’ needs which are aligned to the qualities of the Support Workers, this helps builds the relationship.

While there is a need for help at short notice to meet the company needs I have been further impressed to have good notice of most of the work intended. My role has been largely Community Support but I have worked with our Residential team and clearly there is plentiful work again with helpful support.

In my dealings with the company I have found the ENS team to be helpful and approachable and need to reiterate how impressed I have been. Thank you to all involved.


A big thank you to you and all of the booking team that have put up with me over the months and helped me get an amazing full time job, Thank you :)


Maria Meddle (ENS Senior Recruitment & Compliance Officer), I would like to use this opportunity to say a big thank you for taking your good time in dealing with my application. Thank you Maria once again for helping me get out of unemployment, I sincerely appreciate all the effort and support you gave me during this period.