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Job Description

Guardian/Regional Advisor required to work in Southend on Sea and Basildon areas.

We are currently looking for a Guardian/Regional Advisor with experience in either human resources, social work or counselling to work from home and be based in either Basildon or Southend on Sea area. We are working with a client who is the only independent organisation in the UK that provides mediating service to all levels of staff in medical/care sector.

You will be working with all levels of staff, from domestic and care staff to Directors, so you will need to be confident and experienced in dealing with sensitive information with empathy and sensitivity – no matter how big or small that risk or worry is. Although you would generally be working from home; you will need to be prepared to travel and meet people in and around the area in public locations. You would also need to attend monthly meetings in London, hold presentations and attend training when necessary.

Work laptop, phone and full training will be provided, as well as psychological support and access to advice from psychotherapists.

The role is full-time, permanent so you will be working up to 20 hours per week and the entry level salary offered is £20,000 per annum. 

Main requirements:

  • Qualification or Diploma in one of the following: Human Resources, Training, Coaching, Social Work, Health and Social Care Management or equivalent
  • Proven experience in staff management, good organisational skills, and the ability to prioritise own workload
  • Flexibility towards working hours as the role will involve working weekends and evenings on occasion
  • Full UK Driving License and access to own vehicle
  • Knowledge on Employment Law, the Equality Act, GDPR, HR Policies and Procedures
  • Experience of interaction with senior Executives, Directors in raising concerns and issues
  • Experience in dealing with sensitive information
  • Ability to be able to listen but remain impartial
  • Knowledge of medical policies and procedures
  • Have the availability to provide 24/7 service line for a month – this only happens once a year, premium is paid for this service

For more information on the role or for a confidential chat please get in touch with Csenge at ENS Recruitment.

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What people are saying about ENS

I feel I would like to give a positive review on working for ENS in any care capacity. I joined at the start of December 2015 and have been offered enough work to fit around my own needs and other commitments. The work has been varied and I received good information prior to the visit. The excellent dedicated back office support staff and they clearly understand their clients’ needs which are aligned to the qualities of the Support Workers, this helps builds the relationship.

While there is a need for help at short notice to meet the company needs I have been further impressed to have good notice of most of the work intended. My role has been largely Community Support but I have worked with our Residential team and clearly there is plentiful work again with helpful support.

In my dealings with the company I have found the ENS team to be helpful and approachable and need to reiterate how impressed I have been. Thank you to all involved.


A big thank you to you and all of the booking team that have put up with me over the months and helped me get an amazing full time job, Thank you :)


Maria Meddle (ENS Senior Recruitment & Compliance Officer), I would like to use this opportunity to say a big thank you for taking your good time in dealing with my application. Thank you Maria once again for helping me get out of unemployment, I sincerely appreciate all the effort and support you gave me during this period.