Client Coronavirus Information Hub
Wednesday, 15 April 2020

How does the Good Work Plan affect your Care Home?

The government has made changes to the Good Work Plan that came into effect on Monday 6th April 2020. New legislation aims to provide more protection for employees with flexible working arrangements, classed as ‘workers’. We’ve summarised everything your business needs to know below.

What is the Good Work Plan?

After a review of the UK’s modern working practices in 2017, a number of recommendations were made to the government. These recommendations form the basis of the ‘Good Work Plan’ and outline the changes being made to bring employee’s rights and employee law up to a modern standard. 

What has changed?

Terms and conditions of employment

Employers must provide the terms and conditions of employment on day 1 for both employees AND workers. Within these terms, the employer must also include how long the job is expected to last, the hours and days their new joiner is expected to work, and whether these hours will vary. Employers must also outline eligibility for paid leave, family leave, sick leave and Statutory Sick Pay. Alongside this, the organisation must state the notice required from employee and employer, details of any probationary period, remuneration, training entitlements and employee benefits.

Holiday pay entitlement

Companies are now required to calculate a worker’s holiday pay entitlement by averaging out their pay over the past 52 weeks. For workers with less than 52 weeks at the organisation, this reference period changes to the total number of weeks they’ve been employed at the organisation.

ENS is a leading Health and Social Care recruiter for staff across the public and private sectors. Our dedicated consultants have access to a large database of fully vetted, trained and experienced candidates throughout the UK. If you need help with your Health and Social Care Recruitment, get in touch today. Call 01702 353100 or email


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What people are saying about ENS

I feel I would like to give a positive review on working for ENS in any care capacity. I joined at the start of December 2015 and have been offered enough work to fit around my own needs and other commitments. The work has been varied and I received good information prior to the visit. The excellent dedicated back office support staff and they clearly understand their clients’ needs which are aligned to the qualities of the Support Workers, this helps builds the relationship.

While there is a need for help at short notice to meet the company needs I have been further impressed to have good notice of most of the work intended. My role has been largely Community Support but I have worked with our Residential team and clearly there is plentiful work again with helpful support.

In my dealings with the company I have found the ENS team to be helpful and approachable and need to reiterate how impressed I have been. Thank you to all involved.


A big thank you to you and all of the booking team that have put up with me over the months and helped me get an amazing full time job, Thank you :)


Maria Meddle (ENS Senior Recruitment & Compliance Officer), I would like to use this opportunity to say a big thank you for taking your good time in dealing with my application. Thank you Maria once again for helping me get out of unemployment, I sincerely appreciate all the effort and support you gave me during this period.