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Wednesday, 06 March 2013

On 15th January 2013 the ENS Westcliff Office had a routine unannounced inspection by the Care Quality Commission. The inspection was to check that the “Essential Standards of Quality and Safety” were being met in relation to the following outcomes:

  • Respecting and involving people who use services
  • Care and welfare of people who use services
  • Safeguarding people who use services from abuse
  • Supporting workers
  • Complaints

 

We are delighted to say that we met all of these standards. The inspector looked at a variety of records we held and spoke to a selection of service users and their families.

To access the full report from the CQC website please use the following link:

http://www.cqc.org.uk/sites/default/files/media/reports/1-101683474_E_N_S_Recruitment_Limited_1-111328456_ENS_Recruitment_Limited_20130201.pdf

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What people are saying about ENS

I feel I would like to give a positive review on working for ENS in any care capacity. I joined at the start of December 2015 and have been offered enough work to fit around my own needs and other commitments. The work has been varied and I received good information prior to the visit. The excellent dedicated back office support staff and they clearly understand their clients’ needs which are aligned to the qualities of the Support Workers, this helps builds the relationship.

While there is a need for help at short notice to meet the company needs I have been further impressed to have good notice of most of the work intended. My role has been largely Community Support but I have worked with our Residential team and clearly there is plentiful work again with helpful support.

In my dealings with the company I have found the ENS team to be helpful and approachable and need to reiterate how impressed I have been. Thank you to all involved.

Graeme

A big thank you to you and all of the booking team that have put up with me over the months and helped me get an amazing full time job, Thank you :)

RD

Maria Meddle (ENS Senior Recruitment & Compliance Officer), I would like to use this opportunity to say a big thank you for taking your good time in dealing with my application. Thank you Maria once again for helping me get out of unemployment, I sincerely appreciate all the effort and support you gave me during this period.

NA